1) Do you ship worldwide?
UK - £2.99
US - $5 USD
Canada - $7 CAD
Ireland - €4.99 EUR
NZ - $7 NZD
AUS - $8 AUD
2) How long will it take to receive my order?
UK: 12-30 Days
New Zealand: 12-30 Days
- USA: 12-15 Days
- Canada: 12-30 days
- Ireland: 12-30 days
- Australia: 12-30 days
Please do not hesitate to email us if you have any questions regarding your shipment!
3) Does the orders have a tracking number?
4) Where can I track my order?
You can track your order directly from our website under the 'Track' link. Using your order number and email you will be provided updates on the whereabouts of your items.
6) How can I pay?
100% Satisfaction Guarantee
Dark Rose Jewellery has a 7-day 100% satisfaction guarantee for all items, only if they are damaged or broken. Your item must be unused and in the same condition that you received it in the original packaging, with a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted.
Once your return is received and inspected, we will send you a refund confirmation email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. All sales are final.